Why Choose Boombirds?

Boombirds makes your work highly productive and operationally efficient with scalable and customisable workflows.

Simpler business process workflows

Business Process Workflows

Guaranteed business process adherence by organising tasks into unlimited, logical, actionable, procedure-based workflows. Maintain step-by-step governance, accountability and ownership by breaking down tasks into simple checklists. Save time by adding frequently used webpage links and forms to each step and keep everyone in the loop on the consolidated service status.

Create Workflow

Prioritise, schedule & assign tasks with custom workflows.

Add checklists

Add checklists and enforce the same at every stage.

Customisable Forms

Create custom forms & add provision for links & documents along the workflow.

Prioritise, schedule & assign tasks with custom workflows.

Add checklists and enforce the same at every stage.

Create custom forms & add provision for links & documents along the workflow.

Smarter Service Management

Service Management

Inspired by Kanban (the lean-based visual system for managing work as it moves through a process), Boombirds delivers efficient and effortless service management.

Team-based task allocation with self-assignment of tasks from the pool, combined with job prioritisation improves employee ownership and empowerment.

Multidimensional Kanban board view helps monitor and track what matters the most to you anytime, anywhere.

Plan & Prioritise tasks

Prioritise jobs, allocate tasks to teams and make them more productive.

Create Recurring Tasks

Automate tasks using the recurrence & cloning feature.

Track Progress & Collaborate

Track tasks as "To-Do, Doing, Done" and interact with service teams.

Prioritise jobs, allocate tasks to teams and make them more productive.

Automate tasks using the recurrence & cloning feature.

Track tasks as "To-Do, Doing, Done" and interact with service teams.

Effortless Field & Fleet Tracking

Field and Fleet Tracking

Real-time location-based tracking of vehicles & field staff for ease of operations.

Simple trip creation process and team-specific assignment to your fleet or field staff. Fluid planning and flexibility to change route plans including exception handling during trips.

Create & Manage Trips

Create trips with intuitive fluid planning algorithms. Manage exceptions and multiple trips effortlessly to optimise service delivery.

Map view

Real-time location-based tracking of vehicles, consignments and field-staff.

Merge Trips

Increase operational efficiency by combining different customer consignments into a single trip, executing them seamlessly while keeping them independent of one another.

Create trips with intuitive fluid planning algorithms. Manage exceptions and multiple trips effortlessly to optimise service delivery.

Increase operational efficiency by combining different customer consignments into a single trip, executing them seamlessly while keeping them independent of one another.

Real-time location-based tracking of vehicles, consignments and field-staff.

Collaborative and Contextual Communication

Contextual Communication

Contextual communication ensures you and your customers are kept up to date & build stronger relationships.

Optimise service quality by receiving feedback from customers, with unbiased customer reactions and ratings for your services.

Engage frontline employees in a collaborative conversation & share customer feedbacks and information.

Contextual communication

Engage in context-specific conversations with your customers within a service request with swift response time.

Collaborative Communication

Send information and circulars to your target audience and receive unbiased, non-influencing reactions and ratings to messages.

Engage in context-specific conversations with your customers within a service request with swift response time.

Send information and circulars to your target audience and receive unbiased, non-influencing reactions and ratings to messages.

Flexible role based configuration

Network-Based Configuration

Boombirds’ proprietary design offers multiple networks enabling assignment of users to multiple roles, each with unique permissions, based on their different functions in an organisation.

Teams and roles

Create unlimited functional user teams and users with specific roles and permissions.

Network segregation

Unique feature that lets a user perform different roles in different networks.

Unified notifications

A centralised consolidated view of notifications of all the networks a user belongs to.

Create unlimited functional user teams and users with specific roles and permissions.