Field Services

Manage work orders, speed up services and provide complete visibility of the ongoing tasks, thereby improving customer delight.

Manage your field teams better, be it installation, maintenance or supporting infrastructures in a work or home environment. Boombirds ensures your teams adhere to specific standard operating procedures along their workflow, thereby ensuring service quality.

Maintain consistent
quality of service

Optimise and monitor your service workflow with embedded checklists, custom forms, documents and images to ensure the quality of your services delivered.

Build stronger customer
relationships

By providing the ability for customers to create a service request and communicate with the service teams, you can transform into a customer-first organisation.

A unified view of
services and conversations

Provide your customers and workforce with a complete view of the workflow along with services delivered.

Contextual
communication

Collaborate with your customers through our messaging and service wallboard to engage in context-sensitive communication.

Track
your field staff

Manage workflows between your back-office teams and field-force seamlessly. Track your team geographically real-time.

Manage your
repetitive tasks

Create recurring service requests and schedule the same. You can also clone and modify service requests saving time.