Business Services

per user / mo
Employees - 1 Unit peremployee
Customers - 0.2 Units per customer
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Users @ USD 7
per user / mo
Choose team size
Learn more about the Boombirds pricing model
Info Info
Our Pricing includes:
  • starSecure hosting, high availability, and responsive technical support
  • starHands-on training of new product features and configuration upgrades
  • starUp to 4 hours of personalised configuration assistance per month
  • starPay-as-you-go - the more the users the lower the average cost per user!

Customer Collaboration Free

  • Customer dashboard
    Provide customers with a complete view and status of their service requests
  • Wallboard communications
    Make announcements, or receive acknowledgements with customers
  • Contextual chat
    Chat with customers contextually and share case information within a service request
  • Email updates & notifications
    Share confirmations, acknowledgements, proof of service through emails
  • Inbound email queue manager
    Create inbound email-based service requests
  • Feedback & ratings
    Collect customer feedback and service ratings

Back Office Operations

  • Kanban smartboards
    Gain a multidimensional bird's eye view of service requests at various stages of fulfilment
  • Graphical Dashboard
    Visual representation of the operational key performance indicators
  • Unlimited process workflows
    Create unlimited workflows that are aligned with Standard Operating Procedures (SOPs)
  • Alternate workflows
    Skip steps or set rollbacks in processes to manage exceptions in linear workflows
  • Service compliance manager
    Create checklists and custom forms to ensure process compliance
  • Role-based permissions
    Create role-specific functions and permissions
  • Task delegation
    Create and delegate tasks to specific individuals for collaborative teamwork
  • Recurrence manager
    Schedule and manage repeat and contract services
  • Service cloning
    Duplicate workflow configurations and service requests
  • Bulk service import
    Import multiple service requests from spreadsheets
  • Service reports
    Generate reports on services rendered by date range, service type, and customer
  • Time-stamped activity logs
    View a detailed time-stamped log of activities performed at every step
  • Activity report by team & assignee
    Compile reports on services rendered by teams, assignees, date range, and service type

Business Process
Automation Pricing

Boombirds is a well-rounded BPM solution that is best suited for process-driven business operations. Explore our features to learn how the Boombirds BPM software helps organisations automate workflows, simplify team task management, and provide their customers a seamless experience.

View Platform Pricing

Done For You Options

Best for: busy leaders.

Save your valuable time; let us do the heavy lifting for you. Explore a diverse selection of subscription packages tailored to meet your needs, ranging from Bronze to Gold tiers.

    Included in our Bronze to Gold packages:
  • circle-lineReview and optimisation of processes during setup, done by our expert team (so you can hit the ground running).
  • circle-lineTeam training and project management
  • circle-lineAftercare support sessions to ensure you immediately see value

Starting from just USD 5,000

Want to learn more? Chat with us or ask a product specialist during your onboarding for more details.

Frequently Asked Questions

  • Do you offer yearly plans?

    If you pay for a year upfront (optional) you are eligible for a 10% discount. Feel free to choose this option later as well.

  • Do you restrict features with a free trial?

    Absolutely not, whichever solution you opt to try out you have full use of for the duration of the trial.

  • Do I have to provide my credit card details to start the trial?

    No! We want to ensure you feel no obligation so therefore you are free to start the trial and are only asked to add your credit card details once you decide to move ahead within or on completion of 14 days.

  • What payment methods do you accept?

    We accept all major credit cards. For enterprise customers we accept bank transfer.

  • Do you have a setup cost?

    Benefit from 5 onboarding sessions during the trial period. Our experienced Customer Support team will work with you to help you get up and running from Day One!

    All plans are month to month with no contracts, no setup fees and no hidden addons. Cancel or change your plan anytime.

    We do have customers who choose our "Done for you" service to help optimise your implementation, and save you time. Ask a product specialist during your onboarding for more details.

  • What is a "user"?

    Anyone accessing the core features (e.g., employees or collaborators who access Boombirds) are considered a user and will be charged 1 license each month. Your own customers do have the option to be included in the platform and they come at no additional cost*.

  • What if I change my mind?

    Your 14 day trial is free and during this time we provide 5 free video conference sessions to help onboard your team and transform your processes. You only provide a credit card when you are ready to formally subscribe. Of course should you no longer wish to keep your paid subscription you are welcome to cancel your plan before the next renewal cycle. You will keep access to your account and your data until the expiry, at which point you will no longer be charged and the data will be removed.

  • Can I use my debit card to pay for my subscription?

    No. Only credit card payments are allowed at the moment. Bank transfers are allowed for enterprise customers only.

  • Is Boombirds fully cloud-based or does it have an on-premises solution?

    Boombirds comes in two flavours. The subscription cost includes cloud hosting (SaaS) in our secure Amazon cloud environment in Singapore. For enterprise customers we also offer a private hosting (PaaS) model in your own cloud environment in AWS or Azure.

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