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What is field service management and how can it help your field teams
Field Service Management (FSM) plays an integral part in the functional matrix of the workforce. In recent times, associates have been scattered across locations – client sites and other branches...
BPM Tools in the Time of Quarantine
With the recent outbreak of the novel Coronavirus pandemic, the world as we know it has come to a standstill. In these trying times, businesses and corporates are slowly but surely embracing the inevitability of working remotely in order to safeguard the health and well being of their employees...
Before BPM platforms: A Case for Workflow Automation in Audit firms
It’s become nearly impossible to imagine a time when companies used spreadsheets and Outlook to manage their day-to-day activities. Companies have steadily identified the need for workflow automation by digitally transforming their workspace to adapt to the demanding evolutionary changes in their industry...
How Business Process Management Tools can Improve Operations
The recent years have seen a boom in SaaS-based Business Process Management tools targeted at SMEs, heralding the fact that BPM is deep-rooted and something businesses MUST do to improve efficiency. By trimming costs, bettering customer service and thereby, upholding efficiency, Business Process Management tools have surely helped boost productivity...
The Power of True Collaboration: What Makes Great Teamwork
Collaboration, in all probability, is one of the most understated qualities that teams within an organisation need to offer authentic, satisfactory experiences. ‘Teamwork’ is more than a buzzword, especially in high pressure, goal-oriented functions with strict deadlines and multiple moving parts...